OR/MS Today, February 2016
Vehicle Routing Software Survey
The information in the survey that follows was provided by the vendors in response to a questionnaire developed by Randolph W. Hall. The survey should not be considered as comprehensive, but rather as a representation of available vehicle routing packages. Questionnaires were sent to vendors drawn from previous survey participants, the OR/MS Today database and other sources. It includes the products of those vendors who responded by the deadline. If you know of a vehicle routing package that is not in this survey, please contact Patton McGinley at (770) 431-0867, ext. 214 or e-mail them to firstname.lastname@example.org. They will be included in an online version.
The survey is divided into 17 separate pages and a vendor directory. Following is an index of the pages and the information they contain:
Platforms Supported: Windows, iOS, Android, Application as Service, Parallel Machines, Other (specify)
Maximum size of problem solvable by the system: Number of Stops, Number of Vehicles, Number of Terminals
Maximum size of problem solvable by the system (continued): Recommended Hardware, Processor Speed, Memory, Hard Disk Space
Performance: Computation time to solve problem with 50 routes, 1,000 stops, two-hour hard-time windows (specify platform for calculations and any other assumptions); What types of algorithms are employed (open-ended)?
Routing Functions: Node Routing, Arc Routing, Same day re-routing, Daily Routing, Weekly Routing, Route Planning & Analysis, Ability to create territories, Utilizes real-time traffic information to reassign stops among drivers, Utilizes real-time traffic information to re-sequence stops for drivers, Provides dynamic turn-by-turn instructions to drivers based on real-time traffic information, Utilizes historical travel time and stop time collected from mobile devices for use in route planning?
Price Information: Single Site License (50 routes), Does license fee include map for one region?, What brand of map is provided?, Installation support cost ($/hour), Typical support hours needed for installation (50 routes)
Solution Algorithm: Does routing consider driver skills and specialties?, Does the routing consider geographic restrictions?, Does the routing account for driver hours of service rules (e.g.,rest breaks, 11-hour rule, etc.)?
Mapping: Do you utilize real-time travel times from external sources (e.g., Google maps, Waze)?, If yes, what is the source?, Do you display crowd-sourced information to drivers?, If yes, what type of information?, Are map street views available?
Product is available as part of a suite that provides: RFID Scanner, Supply chain management software (e.g. inventory mangement), Customer order processing, Computer aided dispatch for police, fire or emergency vehicles
Features: Assigns individual drivers to routes, Turn-by-turn route instructions, Load manifests, Loading plan for truckload, ETA automatically sent to the customer if there is a delay
Types of fleets that currently use the product: Local pick-up and delivery, Long-haul less-than truckload, Long-haul truckload, Courier, Buses, Taxis, Service fleets, Emergency services (police, fire, etc.)
Other special features
24 by 7 live customer service
Recent innovations in system
Do you support smartphones or tablets? iOS, Android, Windows
Do you support smartphones or tablets (continued)? Android, Windows
Do you support drivers using tablets?
Do you utilize an app store for software distribution?
Do you support management using tablets or smartphones to monitor drivers?
How has economic downturn affected market
Number of companies using software
Most significant installations
What is the largest change in the industry over the last two years?
What do you expect to be the biggest change in the next two years?
The survey appeared in the February 2016 issue of OR/MS Today. To order a copy of this issue, contact Customer Service at 770-431-0867, ext. 224 or send e-mail to:
Be sure to take a read the companion article to this survey: "Higher expectations drive transformation" by Janice Partyka and Randolph Hall.
OR/MS Today copyright © 2016 by the Institute for Operations Research and the Management Sciences. All rights reserved.